Contact us:
[email protected]
+18882813428
1. What does a membership entail?
After you’ve signed up for a membership, you’re entitled immediate access to our portal. During this time, it’s important for you to try out our services and see if they meet your needs!
2. After signing up I did not receive my login credentials. What should I do now?
An automatic email with your personal login credentials will be send to the email you have signed up with. Please check your inbox. If you can’t find the email please also check your junk/spam folder.
Once you sign up for the membership, you will gain immediate and unlimited access to all available content.
The subscription is billed monthly at $59.99 (or the equivalent in your local currency, as shown on the payment page).
By subscribing, you agree to automatic renewal each month, unless you choose to cancel your membership at any time.
4. When will I get charged for my membership?
For your subscription, your card will be charged for a monthly membership price of $59.99 (or an equivalent in your local currency which was initially mentioned on the payment page).
The date of the first payment will be considered as your billing date. If your next billing date is scheduled for the date that does not exist in a given month, the payment will be made on the last day of that month.
5. Can I get a confirmation of my payment?
Of course. We will confirm you the transaction details by sending you a confirmation email.
6. How much does my membership cost?
We offer a monthly subscription package.
Therefore, your card is automatically charged monthly to provide you access to the content available on the portal.
7. Can I cancel my membership/delete my account?
Yes, you can cancel your membership and delete your account. We are sorry you are not content with our services. To cancel your membership, go to the “My Account” section of the site and follow the relevant link to remove your account.
You may also cancel your subscription and membership by submitting a Cancel Subscription form or by contacting our support with the respective request +18882813428(24 hours/7 days), [email protected].
8. How do I know my subscription is cancelled?
Please check the inbox of the email you signed up with. If you can’t find the email, please also check your junk/spam folder.
If you still can find it please contact our support +18882813428(24 hours/7 days), or send an email to [email protected] for clarification.
9. What devices do I need for this subscription?
Any type of device will do just fine. A mobile phone, a tablet, or a laptop. As a member, you can log in to the portal and get the most out of your devices.
10. Will I get a confirmation that my membership was cancelled?
Yes, you will receive a confirmation to the email address you signed up with.
11. I forgot my password. What do I do?
Your initial password was provided to you by the email you signed up with. If you did not change it after receiving this email, you may still find it in your inbox and use it for login.
You may also use the ‘Forgot my password’ button to renew your password. Please click on ‘Login’ and then ‘Forgot your password?’ and enter the email address you signed up with. Please check your inbox and junk/spam folder.
If you have forgotten both your password and your login, please contact our support for assistance +18882813428(24 hours/7 days), [email protected].
Please contact our support +18882813428(24 hours/7 days) or [email protected] with your refund request. We will issue refunds after investigating on a case-by-case basis.
